33jili Privacy Policy

The personal information you provide is used primarily to create and manage your 33jili account, process your deposits and withdrawals in Philippine pesos (PHP), verify your identity, and ensure that our platform remains safe and compliant. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about offers available on the platform. Technical data such as IP addresses and session logs are used to detect suspicious activity, prevent unauthorised access, and maintain the integrity of our gaming environment. We may also use aggregated, anonymised data to analyse platform performance and improve the features we offer to Filipino players. We will never use your personal data for purposes that are incompatible with those stated in this policy without first obtaining your explicit consent. If you wish to opt out of marketing communications at any time, you may do so by contacting our support team directly. Your data is processed only for as long as it is necessary to fulfil the purposes described here, or as required by law.

33jili does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is a firm commitment we make to every player on our platform. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and fraud prevention partners, but only to the extent necessary for them to perform their services. All such third parties are contractually required to handle your data securely and in accordance with applicable privacy laws. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 33jili, our players, or the public. In the event that 33jili undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We will never share your data with any party that does not provide adequate data protection guarantees. Any third-party sharing is always limited to the minimum information required for the specific purpose.

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 33jili platform is encrypted using secure protocols, and sensitive account information is stored using appropriate encryption and access controls. Our systems are regularly monitored for vulnerabilities, and access to personal data is restricted to authorised personnel who require it to perform their job functions. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities as required by law. We also encourage you to take steps to protect your own account — use a strong, unique password, do not share your login credentials with anyone, and contact us immediately if you suspect unauthorised access to your account. While we take every reasonable precaution, no system is completely immune to risk, and we cannot guarantee absolute security. Your cooperation in keeping your account credentials confidential is an important part of keeping your data safe.

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 regarding the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to request corrections if any of that information is inaccurate or incomplete. You also have the right to object to the processing of your data in certain circumstances, and the right to request that your data be erased when it is no longer necessary for the purposes for which it was collected — subject to any legal retention obligations we may have. If you wish to exercise any of these rights, please contact our support team and we will respond within a reasonable timeframe. We will never penalise you for exercising your data rights, and we are committed to handling all such requests with transparency and respect. For further information about your rights under Philippine law, you may also contact the National Privacy Commission.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations. Transaction records, identity verification documents, and account history may be retained for a minimum period as required by Philippine financial regulations and anti-money laundering laws. Once the applicable retention period has expired and there is no longer a legal basis for retaining your data, we will securely delete or anonymise it. If you close your account, we will begin the process of removing your personal data from our active systems, though some information may be retained in secure archives for the legally required period. We do not retain data for longer than is necessary, and we review our data retention practices regularly to ensure they remain appropriate. If you have specific questions about how long a particular category of your data is retained, please contact our support team. Our goal is always to hold your data for the shortest time that is consistent with our legal obligations and legitimate business needs.

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the features we offer on the 33jili platform. When we make material changes, we will notify registered users through the platform or via the contact details associated with their account, and the updated policy will be published on this page with a revised effective date. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you are always aware of how your information is being handled. If you disagree with any changes to this policy, you should stop using the platform and contact our support team to discuss your account. The most current version of this Privacy Policy will always be available at this URL. We are committed to keeping this document clear, honest, and up to date.

Last reviewed: 2025. Questions? Visit our FAQ page or reach out to our support team.